Ventoux Gown - Scarlet Gloss

Full priced items can be returned within 14 days for a refund, exchange or store credit.

Items that are marked as “final sale” are not eligible for a refund, exchange or store credit.

Read full terms & conditions.

We endeavour to process all orders within 48 hours of purchase. Please allow for delays during peak seasons or national holidays. This includes weekends, Western Australian, Indonesian and US holidays. A confirmation email with tracking will be sent once the order has been shipped.  

If your order is time-sensitive, we recommend contacting our team prior to purchase so we can confirm the item’s location and provide a more accurate delivery timeline.

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DUTIES & TAXES

Items are shipped on a DDP (Delivery Duty Paid) basis, meaning the final price shown at checkout includes all the relevant import taxes and duties. You will not have to pay any additional costs.

DELAYS

On some occasions you may experience delays in receiving your order due to outside factors. L'IDÉE is not responsible for delays caused by adverse weather conditions, the customs clearance process, or other third party delays.

If you are in urgent need of a garment for a specific date please reach out to our customer service team so we can best help assist in getting the item to you in time.

PRE-ORDER & MADE TO ORDER

These items have an estimated dispatch date noted on the product page. If you have any queries please reach out to our customer service team for clarification. Please note that pre-orders are usually dispatched from Indonesia, and are shipped with DHL which can take up to 5 business days to arrive.

All L'IDÉE WOMAN garments are handcrafted in Indonesia, with the utmost care and attention to detail. Due to the handcrafted nature of our pieces, and the varying cuts and seasonality of our fabrics, slight variations may occur between garments and the images shown on our website.

WASHING INSTRUCTIONS

Our Signature, Shimmer, Glitter and Gloss fabrications can be gently machine washed. Place your garment in a delicates bag, wash on a gentle cycle at a temperature below 30°C, use a mild detergent and do not use detergents containing bleach. Do not wring, twist or tumble dry. To dry, gently reshape the garment and lay it flat the garment flat in a well-ventilated area, away from direct sunlight.

Our Sequin and Moonlight fabrications must be professionally dry cleaned. Please do not machine wash or hand wash these garments.

STORING YOUR PLEATS

To preserve the beauty and shape of your pleats, we recommend storing your garment hanging in your wardrobe where it can shine. Please do not leave folded or compressed underneath other garments.

One of the unique qualities of L’IDÉE WOMAN is that our garments require little to no ironing or steaming. They are designed to travel beautifully – simply pack your garment in your suitcase, remove it at your destination and it is ready to wear.

PRECAUTIONS

Pleating is an age-old artform in which fabric is manipulated using high temperatures to create intricate and sculptural designs. As a result of this delicate process, you may notice minor abrasions, marks or subtle irregularities across the surface of your garment. 

These characteristics are not considered flaws. They are a natural part of the pleating process and reflect the handcrafted nature and individuality of each piece. 

HEAT & PLEAT CARE

Pleated fabric is particularly sensitive to heat and should be kept away from high temperatures at all times. Exposure to heat may cause pleats to relax, and once this occurs, the original pleating cannot be restored.

If your garment becomes slightly wrinkled through wear, lightly mist the affected area with water and gently reshape the pleats back into their original form. Allow the garment to dry naturally, following the care instructions above.

GENERAL PRECAUTIONS

To preserve the beauty, shape and finish of your garment:

• Store away from direct sunlight to help protect the colour and integrity of the fabric.
• Take care when wearing jewellery, handbags and other accessories, as they may catch or snag the fabric.
• Avoid contact with textured or abrasive surfaces, which may damage the fabric or its original finish.
• Avoid wearing the garment whilst wet as it may stretch the garment.
• Take extra care when sitting on or handling rough surfaces, particularly when wearing delicate fabrications.
• Keep your garment away from sharp objects and anything that may catch or pull the fabric.

Size guide or other useful information about the product