All L'IDÉE WOMAN products are handcrafted in Indonesia and we take the utmost care to ensure all items are in perfect condition. 

Items can sometimes differ slightly from the images presented on the website due to varying fabric cuts and seasonality of the materials. Please note that general stretch on each fabrication differs from style to style - some will have less stretch than others. The images used on the website are taken to best showcase the items as accurately as possible. The colours may differ slightly between computer monitors.

PRE-ORDER.

Any pre-order items have an estimated turnaround time of 4 weeks for the date of purchase. 

SHIPPING.

Orders are processed within 48 hours of being received. This excludes weekends and holidays. A confirmation email with tracking will be sent once the order has been shipped. Please remember to check your junk folder in case it has been filtered there. We only offer shipping within Australia - we are in the process of setting up a northern hemisphere website, it will be launching soon!

AUSTRALIA - FREE EXPRESS AUSTRALIA POST FOR ALL ORDERS

All domestic orders are sent via eParcel Australia Post unless stated otherwise.

Delivery for domestic shipping is estimated between 3-5 working days from the day it is posted. 

L'IDÉE is not responsible for delays caused by adverse weather conditions, the customs clearance process, or other third party delays.

RENTAL & HIRE BOUTIQUES.

We are happy to supply products to rental boutiques which are from past seasons and won’t be restocked. Styles on pre-order are considered new season and will be cancelled. If you are unsure which category a style fits into please don't hesitate to contact us for clarification. Please note: Any orders placed on new season with the intention of hire will be cancelled & refunded immediately, if you think your order was wrongfully cancelled please contact customerservice@lideewoman.com.au.